Shipping policy
Last updated: September 17, 2026
Thank you for choosing Leatherwood Outdoors. We work hard to process and ship every order as quickly and accurately as possible.
Order Processing
Orders are typically processed within 1-3 business days after payment has been received and verified.
Orders are not processed or shipped on weekends or major holidays.
During product launches, preorder periods, holidays, or other high-volume periods, processing times may be longer. If significant delays occur, we will notify affected customers by email.
Shipping Rates
Shipping charges are calculated and displayed during checkout unless otherwise stated as part of a promotion or special offer.
From time to time, Leatherwood Outdoors may offer free shipping promotions. Any such promotion will apply only under the stated promotional terms.
Delivery Estimates
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Delivery times vary depending on your location and the shipping carrier selected.
Estimated delivery dates are provided by the shipping carrier and are not guaranteed by SandWinders.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect or incomplete address is provided, additional shipping charges may apply if the shipment must be rerouted or reshipped.
Once an order has entered fulfillment, we may not be able to change the shipping address.
Shipping Damage
Please inspect your order promptly after delivery.
If your shipment arrives damaged, please contact us within 7 days of delivery at bigbaconnerd@gmail.com.
Please include:
- Your order number
- A description of the damage
- Photographs of the product
- Photographs of the shipping carton and packaging
We will work with you to resolve the issue as quickly as possible.
Lost or Missing Packages
If your tracking information indicates your package has been delivered but you have not received it, please first check with household members, neighbors, or your local carrier.
If the package cannot be located, please contact us at bigbaconnerd@gmail.com and we will assist in working with the shipping carrier to investigate the shipment.
Questions
If you have any questions regarding shipping or delivery, please contact us.
Email: bigbaconnerd@gmail.com